How to stop notification emails configured in Formfacade - Email notification?

A form has closed or your team has changed, and the emails you set up in Formfacade keep going out for every response. A filter in your own inbox only hides them, and your respondents still get theirs. To stop them, delete the notification from the form.

Stop the emails

  • In your form's dashboard, click Responses.
The tabs Edit, Preview, Share and Responses, with Responses marked
  • Click Kanban board, click the three dots ⋮ on Submitted and click Notify collaborators or Notify respondent, whichever you set up.
The Kanban board with the menu of the Submitted column open and Notify collaborators marked
  • Click the red Delete button.
  • When it asks if you're sure, click Yes.
The next response won't send this email.

Summary

If you no longer want notification emails for a form, a filter in your inbox does not stop them. With Formfacade, you open the notification again and delete it and the emails stop. If you have any questions, write to support.

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