Frequency scale

To learn how often people use each of your products or do a task, you need the same answer scale for every item: Never, Rarely, Sometimes, Often, Always. Google Forms has no frequency question, and a separate multiple choice for each item makes a long, tiring form. A multiple choice grid does it in one table, with the items as rows and the scale as columns. Here you build it in a Formfacade form and require an answer in each row, so no item is skipped.

Create your form and follow the steps below.

How to create a frequency scale question?

  • Click on Create your form, name your form, click Build form and click Proceed.
  • Click on the "Edit" tab
The tabs Edit, Preview, Share and Responses, with Edit marked
Google Forms does not have a separate question type for frequency scale. You can use a multiple choice grid with require a response in each row option enabled to create a frequency scale.
  • Click on the + icon (Add field) in the toolbar on the right and enter your question
  • Select Multiple choice grid in the question type list
  • Add statements or questions in Rows
  • Add frequency scale as answer choices in Columns
  • Enable Requires a response in each row toggle button as shown below
A Multiple choice grid question in the Edit tab with the question type, Rows, Columns and the Requires a response in each row toggle marked

What your users see

Frequency scale questions can be used to understand how often users use a product or perform a certain action. You can create frequency scale question using the multiple choice grid question type. Here's an example below.
The question How often do you use the following Google Workspace products? as a grid, with the columns Never, Rarely, Sometimes, Often and Always

Summary

If you want to measure how often users do something, Google Forms does not have a frequency scale question. With a multiple choice grid in Formfacade, you add the items as rows and the frequency scale as columns and you can require a response in each row. Create your form and complete the steps above.

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